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Alert 2013-5
Description: Atlantic Coast Bank

Counterfeit Cashier's Checks: Atlantic Coast Bank

To: Chief Executive Officers of All National Banks and Federal Savings Associations; All State Banking Authorities; Chairman, Board of Governors of the Federal Reserve System; Chairman, Federal Deposit Insurance Corporation; Conference of State Bank Supervisors; Deputy Comptrollers (Districts); Assistant Deputy Comptrollers; District Counsels; and All Examining Personnel

The above-named bank has reported that counterfeit cashier’s checks issued in the bank’s name and using a correct routing number of 261271717 are being presented for payment nationwide in connection with various Internet scams.

The counterfeit checks may be identified by the following: Counterfeit items may be lavender or pink in color and contain various security warnings in the top border. The items presented to date in reference to the mystery shopping scam have been made payable in the amount of $4,780. Counterfeit checks issued in other scams vary in amount; however, all checks have been dated April 25, 2013, and contain serial numbers from 66000 through 69000.

For additional information and guidance and to verify the authenticity of Atlantic Coast Bank’s cashier’s checks, please contact Carol Bell, Assistant Vice President for Deposit Operations, by mail at 505 Haines Ave., Waycross, GA 31501; by telephone at (912) 284-2214; or by e-mail at bellc@atlanticcoastbank.net. Consumers who receive a counterfeit or fictitious item and associated material should file complaints with the following agencies, as appropriate:

  • Federal Trade Commission (FTC): by telephone at (877) FTC-HELP or, for filing a complaint electronically, via the FTC’s Web site at www.ftc.gov.
  • Royal Canadian Mounted Police (to report Canadian scams): by telephone at (888) 495-8501 or by e-mail at info@phonebusters.com. Its Web site, www.phonebusters.com, provides additional contact telephone numbers.
  • Better Business Bureau (BBB): The BBB system serves markets throughout Canada, Puerto Rico, and the United States and is the marketplace leader in advancing trust between businesses and consumers. The Web site www.bbb.org offers contact information for local BBBs, objective reports on more than 2 million businesses, consumer scam alerts, and tips on a wide variety of topics that help consumers find trustworthy businesses and make wise purchasing decisions.
  • Federal Bureau of Investigation Internet Crime Complaint Center (to report scams that may have originated via the Internet): Its Web site is www.ic3.gov.
  • If correspondence is received via the U.S. Postal Service, contact the U.S. Postal Inspection Service by telephone at (888) 877-7644; by mail at U.S. Postal Inspection Service, Office of Inspector General, Operations Support Group, 222 S. Riverside Plaza, Suite 1250, Chicago, IL 60606-6100; or via the online complaint form at https://postalinspectors.uspis.gov/forms/MailFraudComplaint.aspx.

Additional information concerning this matter that should be brought to the attention of the OCC may be forwarded to

E-mail:occalertresponses@occ.treas.gov
Mail:Office of the Comptroller of the Currency
 Special Supervision Division
 400 7th Street SW, Suite 3E-218; MS 8E-12
 Washington, DC 20219
Fax:(202) 649-6450
Internet:www.occ.gov

For additional information regarding other types of financial fraud, please visit the OCC’s anti-fraud resource at www.occ.gov/topics/consumer-protection/fraud-resources/index-fraud-resources.html.

Ellen M. Warwick
Director for Enforcement and Compliance