Retail Lending Examination Procedures

Re-ages

Sample size – 30 Open-end loans that received automated collection (non-customer service) re-ages in past three months.

  • Check compliance with FFIEC and bank policies.

Sample size – 30 Open-end loans that received manual collection (non-customer service) re-ages in the past three months.

  • Check compliance with FFIEC and bank policies.

Sample size - 30 Open-end loans that received customer service re-ages for more than one delinquency cycle (i.e., accounts greater than 30 days past due when re-aged) in the past three months.

  • Check compliance with FFIEC and bank policies.

Previous: Collection Activities Next: Payment extensions and deferrals