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Alert 2014-5
Description: The Bank of Crossville

Fictitious Cashier's Checks of The Bank of Crossville, a Branch of the First National Bank of Pikeville, Pikeville, Tenn.

To: Chief Executive Officers of All National Banks and Federal Savings Associations; All State Banking Authorities; Chairman, Board of Governors of the Federal Reserve System; Chairman, Federal Deposit Insurance Corporation; Conference of State Bank Supervisors; Deputy Comptrollers (Districts); Assistant Deputy Comptrollers; District Counsels; and All Examining Personnel

The First National Bank of Pikeville has reported that fictitious cashier’s checks issued in the name of The Bank of Crossville, a branch of the First National Bank of Pikeville, are being presented for payment nationwide in connection with an online job opportunity scam.

The fictitious checks bear the name of The Bank of Crossville and include an inactive routing number of 064102944. The bank no longer issues checks in the name of The Bank of Crossville. Fictitious checks presented to date have been made payable in the amount of $2,790 and contain a remitter name of Amanda Williams.

The potential victim is initially contacted via e-mail regarding a work-at-home job offer and is instructed to set up a screen name with Yahoo IM immediately for a job interview with an individual named Mack Bright. The potential victim is further instructed to add the screen name [] and report to him online “ASAP.” The e-mail address being used by the sender may be [], and the correspondence may be signed by “Mrs. Aura Weible, Human Resources Associate, Accel Frontline Ltd.” Following the initial online interview, the potential victim receives the fictitious cashier’s check by two-day Priority Mail.

For additional information and to verify the authenticity of The First National Bank of Pikeville’s cashier’s checks, please contact Security Officer Beverly Gervolino by mail at 441 Spring Street, PO Box 488, Pikeville, TN 37367, by telephone at (423) 447-2931, by fax at (423) 447-2319, or via e-mail at

Consumers who receive a counterfeit or fictitious item and associated material should file complaints with the following agencies, as appropriate:

  • Federal Trade Commission (FTC): by telephone at (877) FTC-HELP or, for filing a complaint electronically, via the FTC’s Web site at
  • Better Business Bureau (BBB): The BBB system serves markets throughout Canada, Puerto Rico, and the United States and is the marketplace leader in advancing trust between businesses and consumers. The Web site offers contact information for local BBBs, objective reports on more than 2 million businesses, consumer scam alerts, and tips on a wide variety of topics that help consumers find trustworthy businesses and make wise purchasing decisions.
  • Federal Bureau of Investigation Internet Crime Complaint Center (to report scams that may have originated via the Internet). Its Web site is
  • If correspondence is received via the U.S. Postal Service, contact the U.S. Postal Inspection Service by telephone at (888) 877-7644; by mail at U.S. Postal Inspection Service, Office of Inspector General, Operations Support Group, 222 S. Riverside Plaza, Suite 1250, Chicago, IL 60606-6100; or via the online complaint form at

Additional information concerning this matter that should be brought to the attention of the Office of the Comptroller of the Currency (OCC) may be forwarded to
 Mail:Office of the Comptroller of the Currency
Special Supervision Division
400 7th St. SW, Suite 3E-218; MS 8E-12
Washington, DC 20219
 Phone:(202) 649-6450
 Fax:(571) 293-4925

For additional information regarding other types of financial fraud, please visit the OCC’s anti-fraud resource at


Ellen M. Warwick
Director for Enforcement and Compliance