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Alert 2014-9
Description: LifeStore Bank

Counterfeit Official Checks of LifeStore Bank, West Jefferson, N.C.

To: Chief Executive Officers of All National Banks and Federal Savings Associations; All State Banking Authorities; Chairman, Board of Governors of the Federal Reserve System; Chairman, Federal Deposit Insurance Corporation; Conference of State Bank Supervisors; Deputy Comptrollers (Districts); Assistant Deputy Comptrollers; District Counsels; and All Examining Personnel

The above-named bank has reported that counterfeit official checks using a correct routing number of 253171676 are being presented for payment nationwide in connection with an international lottery scam.

While the counterfeit checks resemble the bank’s authentic checks, counterfeit items may be identified by several traits:

  • The check is blue with a basket-weave-patterned background.
  • The bottom-center portion of the check contains an oval security feature with a padlock icon and the following statement: “HEAT SENSITIVE LOCK, FADES WITH HEAT ON TOUCH.”
  • The bank’s logo in the upper-right corner is presented in red with white lettering.
  • The bank’s telephone number of (800) 723-4718 is not included.
  • The authorized signature appears as Kristen Johnson and is computer-generated.

Counterfeit checks presented to date have been made payable in the amount of $4,440 and contain a remitter name of Lauren Colby.

Potential victims are contacted by mail in a letter signed by Lauren Colby. The correspondence accompanying the counterfeit check includes the following letterhead: Warwick Foundation, LTD, 20 Britton St., London, England EC1M.UK. The letter states that the recipient has won a large sum of money and that the enclosed check is to be used to pay the applicable government taxes and clearance. Recipients are instructed to keep their winnings confidential and to contact Ralph Bridges at 011-44-7457-106-506 before depositing the checks into their bank accounts.

For additional information and to verify the authenticity of LifeStore Bank’s official checks, please contact Retail Banking Officer Pam DeVall by mail at 21 East Ashe Street, West Jefferson, NC 28694, by telephone at (336) 219-1035, by fax at (336) 219-1135 or by e-mail at

Consumers who receive counterfeit or fictitious items and associated material should file complaints with the following agencies, as appropriate:

  • Federal Trade Commission (FTC): by telephone at (877) FTC-HELP or, for filing a complaint electronically, via the FTC’s Web site at
  • Better Business Bureau (BBB): The BBB system serves markets throughout Canada, Puerto Rico, and the United States and is the marketplace leader in advancing trust between businesses and consumers. The Web site offers contact information for local BBBs, objective reports on more than 2 million businesses, consumer scam alerts, and tips on a wide variety of topics that help consumers find trustworthy businesses and make wise purchasing decisions.
  • Federal Bureau of Investigation Internet Crime Complaint Center (to report scams that may have originated via the Internet). Its Web site is
  • If correspondence is received via the U.S. Postal Service, contact the U.S. Postal Inspection Service by telephone at (888) 877-7644; by mail at U.S. Postal Inspection Service, Office of Inspector General, Operations Support Group, 222 S. Riverside Plaza, Suite 1250, Chicago, IL 60606-6100; or via the online complaint form at

Additional information concerning this matter that should be brought to the attention of the Office of the Comptroller of the Currency (OCC) may be forwarded to
 Mail:Office of the Comptroller of the Currency
Special Supervision Division
400 7th St. SW, Suite 3E-218; MS 8E-12
Washington, DC 20219
 Phone:(202) 649-6450
 Fax:(571) 293-4925

For additional information regarding other types of financial fraud, please visit the OCC’s anti-fraud resource page at


Ellen M. Warwick
Director for Enforcement and Compliance