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To: Chief Executive Officers of All National Banks and Federal Savings Associations, Federal Branches and Agencies, Department and Division Heads, All Examining Personnel, and Other Interested Parties

Description: Final Supervisory Guidance


The Office of the Comptroller of the Currency (OCC) on November 26, 2013, issued in the Federal Register final “Guidance on Supervisory Concerns and Expectations Regarding Deposit Advance Products” (guidance). This guidance addresses safe and sound banking practices and consumer protection in connection with deposit advance products (DAP).


The guidance

  • outlines appropriate underwriting policies and practices, including establishing customers’ eligibility and assessing their ability to repay while allowing borrowers to continue to meet typical recurring and other necessary expenses.
  • requires banks to monitor DAP portfolios in accordance with established credit risk standards such as capital adequacy, reliance on fee income, adequacy of the allowance for loan and lease losses, etc.
  • implements a “cooling off” period of at least one monthly statement cycle after repayment.
  • states that the OCC will take appropriate supervisory action to address unsafe and unsound banking practices and any violation of consumer protection statutes.

Note for Community Banks

This final supervisory guidance is applicable to all OCC-supervised institutions.

Further Information

Please direct questions regarding the guidance to Robert Piepergerdes, Director for Retail Credit Risk, at (202) 649-6220; Kimberly Hebb, Director for Compliance Policy, at (202) 649-5470; or Kenneth Lennon, Assistant Director for Community and Consumer Law, at (202) 649-6350 or (202) 649-6770.


John C. Lyons Jr.
Senior Deputy Comptroller and Chief National Bank Examiner

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