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October 2011

Privacy of Consumer Financial Information

This publication is part of:

Collection: Comptroller's Handbook

Series: Consumer Compliance


This booklet addresses the treatment of nonpublic personal information about consumers by financial institutions. Specifically, this booklet addresses the duties and limitations for banks intending to disclose account numbers to nonaffiliated third parties and for the redisclosure and reuse of nonpublic personal information received from nonaffiliated financial institutions.


This booklet applies to the OCC's supervision of national banks and federal savings associations. For statutes, regulations, and guidance referenced in this booklet, consult those sources to determine applicability to federal savings associations. References to national banks in this booklet also generally apply to federal branches and agencies of foreign banking organizations. Refer to 12 USC 3102(b) and the "Federal Branches and Agencies Supervision" booklet of the Comptroller's Handbook for more information.